General Terms of Commerce
The foundation for commerce is current Austrian law and fairness to all parties.
All offers are subject to change and are valid as long as the offered goods are available.
Payment by credit card or transfer to our account: Sparkasse Hainburg – Bruck – Neusiedl
A – 2460 Bruck an der Leitha
Bank code: 202016
Account in the name of Winery Johannes Trapl:
Account number: 21684000700
IBAN: AT34 2021 6216 8400 0700
Conditions of delivery
The shipping within Austria is carried out primarily by the parcel service DPD, the Wein-Lagerlogistik GmbH or the Österr. Post AG. The consignments are made exclusively in 1, 3, 6 and 12 cartons. For each order quantity, we charge transport costs, in addition to the listed prices. We will inform you about the amount of the transport costs with the order confirmation. In the case of deviating shipping methods (DHL, Railcargo etc.) or larger orders, we ask you to request a quotation.
Returns and exchange
All goods are to be inspected immediately after receipt; bottle breakage must be confirmed by the carrier. Return of unopened and undamaged bottles is possible without statement of reasons within 8 days. The return transport is at the expense of the purchaser. Exchanges may also be made without giving reason during opening hours at Winery Johannes Trapl.
Bottle closures from natural cork are a product of nature that can always impart substances to bottle contents. Bottle variations are a natural matter of course. For this reason there is no right to substitute bottles sealed with natural cork.
Retention of title
All goods remain our property until complete payment.
Customer data are used exclusively within the winery and not passed on to third parties.